Terms & Conditions

01 Acceptance of Terms

Welcome to Nirmaan Sathi360. By accessing or using our website, marketplace, applications, products, procurement services, delivery services, or other offerings, you agree to be bound by these Terms & Conditions.

If you do not agree with these Terms, you should not use our website or services.

02 About Nirmaan Sathi360

Nirmaan Sathi360 provides a platform for construction material procurement and related services.

Depending on the transaction, materials or services may be supplied, fulfilled, transported, or otherwise supported by Nirmaan Sathi360, suppliers, manufacturers, logistics partners, or other service providers.

The availability of specific products, suppliers, delivery locations, payment options, and services may vary depending on location, stock, project requirements, and other operational factors.

03 Eligibility

You must have the legal capacity to enter into a binding agreement under applicable law to use our services.

If you are using Nirmaan Sathi360 on behalf of a company, firm, organisation, or other entity, you represent that you have authority to act on behalf of that entity.

04 User Accounts

Certain features may require you to create an account or provide information such as your name, mobile number, email address, billing information, or delivery details.

You are responsible for maintaining the confidentiality of your account credentials and for activities conducted through your account.

You must provide accurate and current information and update it when necessary.

We reserve the right to suspend or restrict accounts where we reasonably believe that an account is being misused, compromised, fraudulent, or operated in violation of these Terms.

05 Products & Listings

We make reasonable efforts to provide accurate product descriptions, specifications, images, availability, quantities, and other information.

However, product appearance, packaging, specifications, availability, and other details may vary depending on manufacturer, supplier, batch, market conditions, or other circumstances.

Images displayed on the website may be representative and may not always exactly match the physical product supplied.

Product availability is not guaranteed until an order or quotation has been confirmed by Nirmaan Sathi360.

06 Orders & Quotations

Adding a product to a cart, submitting an enquiry, or requesting a quotation does not necessarily constitute final acceptance of an order.

An order may be considered confirmed only after the applicable verification, availability confirmation, pricing confirmation, payment or credit approval, and other required conditions have been completed.

For bulk or project orders, the final quotation may depend on quantity, location, delivery requirements, supplier availability, taxes, transportation costs, and other applicable factors.

Nirmaan Sathi360 may contact you to verify order details before fulfilment.

07 Pricing & Payments

Product prices displayed on the website may change without prior notice due to supplier pricing, market conditions, taxes, transportation costs, availability, or other factors.

The applicable price for an order will generally be the price communicated or confirmed at the time the order is accepted, subject to applicable corrections or adjustments.

Taxes

Applicable taxes, including GST and other statutory charges, may be added to the transaction as required by applicable law.

Payment Methods

We may offer payment methods including online payment, bank transfer, payment gateways, credit arrangements, or other methods made available on the platform.

Certain payment or credit options may be subject to separate eligibility requirements and approval.

08 Delivery

Delivery timelines provided by Nirmaan Sathi360 are estimates unless expressly stated otherwise.

Delivery may be affected by traffic, weather, transportation restrictions, supplier delays, stock availability, site accessibility, regulatory restrictions, force majeure events, or other factors outside our reasonable control.

Customers are responsible for ensuring that the delivery location is reasonably accessible and that appropriate arrangements are available for unloading materials where required.

Site Delivery

Where applicable, customers should ensure that the delivery vehicle can safely access the designated site. Additional charges may apply where special handling, waiting time, restricted access, or additional transportation is required.

09 Cancellation, Returns & Refunds

Cancellation, return, replacement, and refund eligibility may vary depending on the product, supplier, order status, delivery status, and applicable law.

Certain construction materials may not be eligible for return once dispatched, delivered, opened, customised, mixed, installed, or otherwise used.

Customers should inspect delivered materials as soon as reasonably possible and report shortages, visible damage, incorrect items, or other delivery issues through our support channels.

Approved refunds will generally be processed through the applicable payment method or another method permitted under our refund process.

10 User Responsibilities

When using Nirmaan Sathi360, you agree that you will:

• Provide accurate information.
• Use the platform only for lawful purposes.
• Not attempt to gain unauthorised access to our systems or accounts.
• Not interfere with the operation or security of the website.
• Not submit fraudulent, misleading, or unlawful information.
• Not misuse quotations, pricing information, promotional offers, or platform functionality.
• Not use automated methods to scrape, copy, or systematically extract platform content without permission.

11 Intellectual Property

Unless otherwise stated, the website and its content, including branding, logos, text, graphics, layouts, software, designs, photographs, icons, and other materials, are owned by or licensed to Nirmaan Sathi360 and are protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, publicly display, sell, licence, or commercially exploit our content without prior written permission, except where permitted by applicable law.

12 Third-Party Services

Our platform may integrate with or provide links to third-party services, including payment processors, logistics providers, analytics services, communication platforms, financial service providers, and other external services.

Your use of third-party services may be subject to the terms and policies of those third parties.

Nirmaan Sathi360 is not responsible for the independent policies, availability, security, or performance of third-party services except to the extent required by applicable law.

13 Limitation of Liability

To the maximum extent permitted by applicable law, Nirmaan Sathi360 will not be liable for indirect, incidental, special, consequential, or punitive losses arising from your use of the platform or services.

This may include losses relating to business interruption, loss of profits, loss of data, loss of opportunity, or other consequential damages, subject to applicable law.

Nothing in these Terms is intended to exclude or limit liability that cannot lawfully be excluded or limited under applicable law.

14 Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Nirmaan Sathi360 and its applicable personnel, partners, suppliers, and service providers harmless from claims, losses, liabilities, damages, costs, and expenses arising from:

• Your violation of these Terms.
• Your misuse of our website or services.
• Your violation of applicable law or third-party rights.
• Information or material submitted by you that violates the rights of others.

15 Suspension & Termination

We may suspend, restrict, or terminate access to an account or service where we reasonably believe that the user has violated these Terms, engaged in fraud, created a security risk, or otherwise misused the platform.

Termination or suspension does not automatically remove obligations that arose before the termination date, including payment obligations or other obligations that by their nature should continue.

16 Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our services, business practices, technology, or applicable legal requirements.

Updated Terms will be published on this page with a revised "Last Updated" date.

Your continued use of the services after updated Terms become effective may constitute acceptance of the revised Terms, to the extent permitted by applicable law.

17 Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws applicable in India, subject to applicable statutory rights and protections.

Any disputes arising from or relating to these Terms or the services shall be subject to the jurisdiction of the courts having appropriate jurisdiction over the matter and the applicable business location, unless otherwise required by law.