Privacy Policy

01 Introduction

Welcome to Nirmaan Sathi360. We operate a construction-material procurement platform that connects customers with construction materials, delivery services, procurement support, and related services.

This Privacy Policy explains how we handle personal and business information collected through our website, applications, marketplace, customer support channels, quotation services, and other interactions with us.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

02 Information We Collect

Depending on how you interact with Nirmaan Sathi360, we may collect the following categories of information:

Personal Information

Name and contact details.
Mobile number and email address.
Billing and delivery addresses.
Account login and profile information.
Information provided when requesting quotations.

Business Information

Company or organisation name.
GST and billing information where applicable.
Project or construction-site information.
Purchase requirements and material specifications.
Information submitted through BOQ or bulk quotation requests.

Transaction Information

Products or services ordered.
Order values and transaction details.
Delivery and order-status information.
Refund, cancellation, and support-related information.

Technical Information

IP address and approximate location information.
Browser and device information.
Operating system and device type.
Pages visited and interaction information.
Cookies and similar technologies.

03 How We Use Your Information

We use collected information for legitimate business, operational, security, and service-related purposes.

To create and manage customer accounts.
To process orders and procurement requests.
To provide quotations and pricing information.
To arrange and track deliveries.
To communicate regarding orders and services.
To provide customer and technical support.
To process payments, refunds, and billing.
To verify transactions and prevent fraud or misuse.
To improve our website, products, and services.
To maintain platform security and reliability.
To comply with applicable legal and regulatory requirements.

05 Cookies & Tracking Technologies

Nirmaan Sathi360 may use cookies, pixels, local storage, analytics tools, and similar technologies to operate and improve the website.

These technologies may help us remember preferences, maintain sessions, understand website usage, measure performance, and improve the customer experience.

You may be able to control or disable cookies through your browser settings. Some website functionality may not work correctly if certain cookies are disabled.

06 Payments & Financial Information

Payments may be processed through third-party payment processors or financial service providers.

Where payment processing is handled by a third party, sensitive payment information may be collected and processed directly by that provider according to its own privacy and security policies.

Nirmaan Sathi360 does not intentionally store complete payment-card credentials such as full card numbers or CVV information on its own systems unless specifically required and legally permitted.

07 Data Security

We take reasonable technical and organisational measures to protect information against unauthorised access, alteration, disclosure, loss, or destruction.

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Security is an ongoing process

No online service or method of electronic storage can guarantee absolute security. We continuously review and improve reasonable safeguards appropriate to the information we process.

08 Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, enforce agreements, prevent fraud, and comply with applicable legal, tax, accounting, and regulatory requirements.

When information is no longer required for these purposes, it may be deleted, anonymised, or securely disposed of subject to applicable legal requirements.

09 Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, which may include:

Requesting access to personal information we hold about you.
Requesting correction of inaccurate information.
Requesting deletion where legally applicable.
Withdrawing certain consents where applicable.
Objecting to or restricting certain processing where applicable.
Requesting information about how your data is processed.

Requests may be subject to identity verification and applicable legal limitations.

10 Children's Privacy

Our services are intended for individuals and businesses capable of entering into legally valid transactions. We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

11 Third-Party Websites & Services

Our website may contain links to third-party websites, payment providers, logistics platforms, social networks, analytics services, or other external services.

We are not responsible for the privacy practices, security, or content of third-party websites or services. We recommend reviewing their respective privacy policies before providing information to them.

12 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, legal requirements, or regulatory obligations.

When changes are made, the updated version will be published on this page with a revised "Last Updated" date.

Privacy Questions

Contact Us About Your Privacy

If you have questions about this Privacy Policy or want to exercise an applicable privacy right, contact us using the details below.

Company Nirmaan Sathi360

Email nirmaansathi360@gmail.com

Phone +91 6267515655

Business Nirmaan Sathi360